What is Kry?

Kry is one of Europe's leading digital healthcare platforms, offering fast access to primary, urgent, and secondary care through video consultations. It connects patients with licensed doctors, nurses, and psychologists via the Kry app, allowing users to receive medical advice, prescriptions, or referrals within minutes. Kry operates under the brand Livi in the UK and France and has delivered over 6 million patient appointments across its core markets. The platform integrates both digital and physical healthcare services to provide more comprehensive and accessible care for millions of users across Europe.

Key Features

• Video Consultations with Healthcare Providers: Patients can quickly book an appointment with a licensed clinician via the Kry app for a video consultation to discuss symptoms, receive prescriptions, or get referrals.
• Mental Health Support: Kry offers internet-based cognitive behavioral therapy (ICBT) and specialized mental health services to support issues like depression, anxiety, and stress, with access to psychologists and psychiatrists (Source: Tech.eu).
• Prescription Services: Kry is integrated with national health systems, such as Sweden's National Medicines List, enabling seamless prescription services for patients, which they can access immediately after the consultation (Source: Kry).
• Fast Access to Care: With options for same-day appointments, Kry offers drop-in queues and scheduled appointments for urgent care, making healthcare more accessible to patients who need quick diagnoses or prescriptions (Source: Kry Health).

Pros

✅ Convenient access to healthcare: Users can book and attend a video consultation within minutes, making healthcare more accessible, especially for those in remote areas or with busy schedules.

✅ Wide range of healthcare services: Kry covers everything from general medical advice to specialized mental health support, providing a comprehensive platform for primary and secondary care (Source: Tech.eu).

✅ Multilingual support: Kry operates in multiple European markets and offers services in different languages, catering to a wide range of users.

✅ Seamless prescriptions: Patients can receive digital prescriptions during the consultation, often directly integrated with their national healthcare system (Source: Kry).

Cons

❌ Not always suitable for complex cases: While Kry is ideal for general medical advice and mild symptoms, it may not be suitable for complex health issues that require in-person examinations or tests.

❌ Subscription fees: Although basic consultations are covered by national healthcare systems in some regions, certain services, especially those outside covered regions, may incur out-of-pocket costs (Source: Tech.eu).

Who is Using Kry?

• Patients seeking urgent medical advice: Kry is ideal for individuals who need immediate consultation for non-emergency issues and quick access to prescriptions or referrals.
• Individuals with mental health concerns: Kry’s integrated mental health services, including ICBT, support those dealing with issues like anxiety, depression, or stress and allow them to get personalized care from specialists.
• Remote or busy individuals: Users who have difficulty attending in-person consultations or live in areas with limited healthcare access benefit from Kry’s digital-first approach.

What Makes Kry Unique?

Kry stands out for its digital-first healthcare approach, which integrates primary, urgent, and secondary care through a seamless video consultation platform. With real-time access to healthcare professionals, the app provides rapid diagnostics, prescription services, and mental health support. Kry’s ability to integrate with national healthcare systems ensures that patients receive high-quality, compliant care, whether in Sweden, the UK, or France.

Ratings and Evaluation

Ease of Use: 4.5/5

The app is intuitive, and booking appointments is simple, but certain advanced features may require navigation through different sections.

Performance: 4.5/5

Kry’s system is reliable and performs well for urgent care, mental health, and follow-up consultations.

Customization: 4/5

The platform is tailored to meet different national healthcare requirements, but users outside supported regions may face limited service options.

Data Security: 5/5

Kry prioritizes data security, offering ISO 27001 certification and compliance with strict privacy regulations in all its operating regions (Source: Tech.eu).

Total Score: 91/100

Summary

Kry is a top-tier telemedicine platform providing accessible healthcare services across Europe. With fast access to licensed healthcare professionals, real-time video consultations, and a wide range of services, including mental health support, Kry bridges the gap between digital and physical healthcare. Whether you need urgent care, mental health consultations, or prescriptions, Kry offers a convenient, secure, and reliable solution for modern healthcare needs.